Plume, provides a new service platform that makes WightFibres full-fibre broadband even better, with the Plume App putting customers in control of a range of valuable services including Plume Adaptive WiFi™, customised guest access, advanced parental controls and AI Security™ for added protection of customers’ connected devices, a service enabling customers to make the most of its’ ultrafast speeds, delivering fast, consistent and secure internet to every corner of a homes.
John Irvine, WightFibre CEO, commenting: “Most broadband problems experienced by customers are actually caused by poor in-home Wi-Fi coverage. WightFibre is delighted to team up with Plume to bring our customers the best ever broadband experience with personalised Wi-Fi, security and parental controls included.”
Niall Robinson, VP Business Development, Plume adding: “We are delighted to partner with WightFibre to bring the full suite of Plume Smart Home Services to its customers… Plume membership enables WightFibre to bring a uniquely differentiated offering to its subscribers that meets the needs of the evolving smart home, both now and in the future, through a highly scalable services delivery platform.”
As part of the announcement every WightFibre customer would receive a Plume SuperPod™ included in their basic broadband package.
The success of this relationship reflected, when only a year later WightFibre’s ‘Whole-home Wi-Fi’ Powered by Plume received the ‘Best In-home Wi-Fi product’ award at the Wi-Fi NOW Awards.
A partnership that continues, with WightFibres Technical and Customer Services teams working alongside Plumes own Product and Customer Care Teams to drive technical innovation that benefits WightFibre’s customers and those of many more ISP’s across the industry.
